Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and GoodBooks governing your access to and use of the GoodBooks platform, including our website, web application, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms in full.

If you are using GoodBooks on behalf of a nonprofit organization, you represent that you have authority to bind that organization to these Terms.

Eligibility

You must be at least 18 years old to use GoodBooks. The platform is intended for use by nonprofit organizations, volunteer treasurers, and authorized financial administrators. Use of the Service for personal or for-profit purposes is not permitted.

Account Registration & Security

To access GoodBooks, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your login credentials and not share them with unauthorized individuals
• Notify us immediately at support@goodbooks.app if you suspect unauthorized access to your account
• Accept responsibility for all activity that occurs under your account

GoodBooks reserves the right to suspend or terminate accounts that violate these Terms or that we believe are being used fraudulently.

Nonprofit Organization Accounts

GoodBooks is designed for legitimate nonprofit organizations. By connecting your organization, you represent that:

• Your organization is a duly organized nonprofit entity operating in accordance with applicable law
• You are an authorized officer, treasurer, or administrator of the organization
• Donation and financial data entered into the platform is accurate to the best of your knowledge

GoodBooks is not responsible for verifying the nonprofit status of any organization using the platform. Organizations remain solely responsible for their own tax filings, donor acknowledgments, and legal compliance.

Payment Processing & Stripe

Donation processing on GoodBooks is handled through Stripe Connect. By connecting a Stripe account to your nonprofit's GoodBooks account, you agree to Stripe's Connected Account Agreement and Stripe's Terms of Service in addition to these Terms.

Subscription & Fees

Access to GoodBooks is provided on a subscription basis. Subscription fees, billing cycles, and any applicable trial periods are described on our pricing page. You authorize us to charge your designated payment method on a recurring basis.

We reserve the right to modify subscription pricing with reasonable advance notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Refunds are handled on a case-by-case basis. Contact support@goodbooks.app with refund inquiries.

Acceptable Use

You agree not to use GoodBooks to:

• Commit fraud, misappropriate funds, or engage in any illegal activity
• Impersonate any organization, individual, or entity
• Enter false or misleading financial records
• Use the platform to process payments for activities unrelated to legitimate nonprofit operations
• Attempt to reverse-engineer, decompile, or otherwise access the underlying source code of the platform
• Interfere with or disrupt the security, integrity, or availability of the Service

Violation of these prohibitions may result in immediate account termination and, where appropriate, referral to law enforcement.

Data Ownership & Responsibilities

You retain ownership of all data you enter into GoodBooks, including donor records, financial transactions, and organizational information. By using the Service, you grant GoodBooks a limited license to store, process, and display that data for the purpose of providing the Service to you.

You are solely responsible for the accuracy and completeness of data you enter, including the accuracy of donor acknowledgment letters and financial reports generated by the platform. GoodBooks provides tools; it does not provide accounting, legal, or tax advice.

Intellectual Property

The GoodBooks name, logo, software, and platform design are proprietary to GoodBooks and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, trade names, or copyrighted materials without prior written permission.

Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with the Service. GoodBooks will handle your organizational and donor data in accordance with our Privacy Policy.

Disclaimer of Warranties

THE GOODBOOKS PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.

GoodBooks is a platform tool for nonprofit financial management. It is not a substitute for professional accounting, legal, or tax advice. Users are encouraged to consult qualified professionals for matters requiring such expertise.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOODBOOKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS YOU HAVE PAID TO GOODBOOKS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless GoodBooks and its officers, directors, agents, and employees from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your organization's donor communications or financial records; or (d) any misrepresentation you make regarding your organization's nonprofit status.

Term & Termination

These Terms remain in effect for the duration of your use of the Service. You may terminate your account at any time by contacting support@goodbooks.app. GoodBooks may suspend or terminate your account for violation of these Terms, non-payment, or for any other reason with reasonable notice.

Upon termination, you may request an export of your data within 30 days. After that period, we may delete your data in accordance with our data retention practices.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration administered in Minnesota, except that either party may seek injunctive relief in a court of competent jurisdiction for matters involving intellectual property or breach of confidentiality obligations.

Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes at least 14 days in advance via email or in-app notice. Continued use of the Service following the effective date of any changes constitutes your acceptance of the updated Terms.

Contact

Questions about these Terms? Reach us at: